We will dispatch one or two engineers from our factory to the customer’s factory for installation and commissioning and training, customer should be responsible for the room and board and the go-back air tickets and visa fee, and the allowance of 100 USD per day for each person each day.
Customer also can send your engineer to our factory, we will provide one engineer to teach you how to install and commission machine for free.
Consung will provide technical training for our customer. Training content include equipment structure, maintenance, control and operation. We will appoint qualified technical personnel to guide. Through training, your technical engineer can master operation and maintenance skills,skillfully adjust process and deal with all fault in time.
Spare parts assistance
To make sure machine’s stable and high efficiency running, it is necessary to use our machine’s original spare parts, we have a large number of spare parts for different machine, so customer can easily receive our spare parts at first time.
CE Certificate and China Audited Supplier from SGS